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Terms and Conditions for the Unlimited India Calling Plan

User Agreement (The user agrees to the Terms below)

  1. Service description. Unlimited India calling plan is currently available to make outgoing calls from USA. All accounts have unlimited usage based on normal personal calling of any user. Normal personal calling is defined as calling 10-15 times a week with a conversation time of about 30-40 minutes each time. Unlimited India calling plan is based on giving a user an unlimited usage based calling against the standard per minute billing. This gives a person enough time to make use of a service beyond the normal usage. Company is obliged to protect the integrity and quality of its network and will take all the necessary steps to block any unwarranted abuse of its service. It is totally at the discretion of the company to determine who is abusing the service and if they should be banned from usage or not. Company reserves the right to act without any notice to block such users in order to keep the high availability of the service with quality to its other users. Normally account will be blocked for further use if customers is found using the service beyond 2000 minutes of India mobile codes or 1000 minute of India land line codes for plan value of USD 20.

  2. Validity/Payment/Recharge: The service is a pre-paid service only and is available as long as there is payment in full made for the service period in advance and the user agrees to the terms and conditions of the service. The validity of the plan is 30 days. The blocked account for exceeding the permitted usage can be recharged with the plan value for another term of 30 days starting from the day of recharge.

  3. Call Details: We do not provide call details online or as a bill for user for viewing purpose since this is not a per minute service. We can only give details, upon written request, of total minutes used in a given timeframe and total numbers of unique calls made against a payment of $5.

  4. Cancellation: Plan once used after activation is considered acceptance of the plan and its terms by you. Cancellations and refunds are not allowed in unlimited plans any time after activation and usage of the plan.

  5. Toll Free Access is not available at this time for Unlimited India calling plan.

  6. Calling Numbers: The customer can make unlimited calls to any India number under the plan as described above.

  7. Access from Payphone is not offered on unlimited plans.

  8. Reporting an Unresolved Charge Dispute with Credit Card Company: While every care has been taken in the development of Unlimited India Calling plan to avoid such a situation, we recognize our valued customers’ right to report unresolved disputes on charges to his/her credit card company. The Company sincerely wishes to maintain good and lasting relationship with its valued Customer and so it is advised that the customer discuss first the transactions in question with Company’s Customer Support by phone or email. Company maintains detailed log on every call and payment transaction by every customers. So we see no reason why any dispute cannot be solved by mutual discussions. If in case of dispute based on incorrect information is reported by the customer to its credit card company and is proved to be so, the customer agrees to be charged a $50.00 processing fee per erroneous dispute from his/her credit balance with company. In case of shortage of fund in customer account the balance may be collected from the customer through legal action, if needed. Excessive number of disputes may result in the cancellation of the customer account with the company.

  9. Global UC reserves the rights to withdraw or alter the unlimited India calling plan at any time without prior notice.